Job description template

General and Operations Manager Job Description Template

A copy-ready general and operations manager job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.

Updated By the Career Education Institute Curriculum Team
How to use this template

Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows general and operations managers earn a median of $105,770 ($50.85/hour); the middle 50% earn $72,320–$167,280.

Job title

General and Operations Manager

Job summary

[Company name] is seeking a dependable general and operations manager to join our team in [city, state]. In this role, you will manage daily operations, supervise staff and managers and support our team’s commitment to safety, quality and service.

Responsibilities

  • Manage daily operations
  • Supervise staff and managers
  • Set and track budgets
  • Improve processes
  • Track performance metrics
  • Solve operational problems
  • Ensure policy compliance
  • Follow company policies, safety procedures and applicable regulations

Required qualifications

  • Bachelor's degree
  • Working knowledge of operations management and budgeting
  • Leadership and problem-solving
  • [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]

Preferred qualifications

  • Lean Six Sigma
  • PMP
  • APICS CPIM
  • Experience with ERP systems

Skills

  • Process improvement
  • Scheduling
  • Data analysis
  • Staff management
  • Communication
  • Decision-making

Work environment and schedule

Managers work in offices and on the floor of stores, plants, warehouses or service sites. Full time, often with long days and some evenings or weekends.

Pay and benefits

$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]

Equal opportunity

[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.

Tips for a general and operations manager job posting that attracts applicants

  • Use the title candidates search for. “General and Operations Manager” is the clearest; alternates include Operations Manager, General Manager, Plant Manager.
  • Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
  • Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
  • Describe a real day. Borrow from our day in the life of a general and operations manager so applicants self-select accurately.
  • Mention training. Highlighting structured onboarding: such as General and Operations Manager training: widens your applicant pool.

Next steps

Screen and interview with our General and Operations Manager hiring guide, then onboard with the 30-60-90 day plan.

Team pricing