Job description template
Insurance Claims Clerk Job Description Template
A copy-ready insurance claims clerk job description with responsibilities, qualifications, skills and pay guidance: customize it for your company in minutes.
Copy the template below, replace the bracketed fields and tailor duties to your workplace. For pay, national BLS data shows insurance claims clerks earn a median of $49,230 ($23.67/hour); the middle 50% earn $44,270–$60,490.
Job title
Insurance Claims Clerk
Job summary
[Company name] is seeking a dependable insurance claims clerk to join our team in [city, state]. In this role, you will enter new claims, check claims for completeness and support our team’s commitment to safety, quality and service.
Responsibilities
- Enter new claims
- Check claims for completeness
- Verify coverage
- Request missing information
- Process policy changes
- Answer customer and agent questions
- Route claims to adjusters
- Follow company policies, safety procedures and applicable regulations
Required qualifications
- High school diploma or equivalent
- Working knowledge of claims processing and insurance terminology
- Accuracy and empathy
- [Add role-specific requirements, such as driver’s license or ability to pass a background check, if job-related]
Preferred qualifications
- AINS
- INS courses
- Medical terminology course
- Experience with claims systems
Skills
- Coverage verification
- Data entry
- Policy administration
- Customer service
- Organization
- Patience
Work environment and schedule
Clerks work in insurance company offices and remotely. Full-time business hours.
Pay and benefits
$[min]–$[max] per [hour/year], depending on experience. [List benefits: health insurance, paid time off, retirement plan, training and certification support.]
Equal opportunity
[Company name] is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law, and we provide reasonable accommodations upon request.
Tips for a insurance claims clerk job posting that attracts applicants
- Use the title candidates search for. “Insurance Claims Clerk” is the clearest; alternates include Claims Processor, Policy Processing Clerk, Claims Assistant.
- Show the pay range. Postings with pay get more qualified applicants, and a growing number of states and cities require pay ranges in job postings.
- Separate must-haves from nice-to-haves. Long requirement lists discourage qualified candidates, especially career changers.
- Describe a real day. Borrow from our day in the life of an insurance claims clerk so applicants self-select accurately.
- Mention training. Highlighting structured onboarding: such as Insurance Claims Clerk training: widens your applicant pool.
Next steps
Screen and interview with our Insurance Claims Clerk hiring guide, then onboard with the 30-60-90 day plan.