Free practice test

Administrative Assistant Practice Test

Check what you know about the administrative assistant job with 15 free questions and instant explanations.

Updated By the Career Education Institute Curriculum Team
About this practice test

15 multiple-choice questions on administrative assistant knowledge, safety and vocabulary. Submit to see your score and explanations, or open any question’s answer as you go. Nothing is saved or shared.

Question 1 of 15Meeting minutes should focus on:
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Answer: Decisions and action items. Minutes capture decisions and next steps.

Question 2 of 15A purchase order is:
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Answer: A document authorizing a purchase. POs authorize purchases.

Question 3 of 15Mail merge is used to:
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Answer: Create personalized documents from a list. It personalizes bulk communications.

Question 4 of 15The best way to handle a request to change a vendor’s bank details is to:
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Answer: Verify by phone using a known number. Verification prevents payment fraud.

Question 5 of 15CAP is a certification from:
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Answer: IAAP. IAAP awards the Certified Administrative Professional.

Question 6 of 15Which term matches this definition: “The sequence of steps to complete a process.”
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Answer: Workflow. Workflow: The sequence of steps to complete a process.

Question 7 of 15What does “Agenda” mean?
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Answer: A list of topics to be covered in a meeting.. Agenda: A list of topics to be covered in a meeting.

Question 8 of 15Which term matches this definition: “A document authorizing a purchase from a vendor.”
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Answer: Purchase order (PO). Purchase order (PO): A document authorizing a purchase from a vendor.

Question 9 of 15What does “Records retention” mean?
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Answer: Rules for how long documents must be kept.. Records retention: Rules for how long documents must be kept.

Question 10 of 15Which term matches this definition: “A task assigned in a meeting with an owner and due date.”
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Answer: Action item. Action item: A task assigned in a meeting with an owner and due date.

Question 11 of 15What does “Gatekeeping” mean?
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Answer: Screening calls and requests to protect a manager’s time.. Gatekeeping: Screening calls and requests to protect a manager’s time.

Question 12 of 15Which term matches this definition: “The official written record of what happened in a meeting.”
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Answer: Minutes. Minutes: The official written record of what happened in a meeting.

Question 13 of 15What does “Expense report” mean?
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Answer: A record of business expenses submitted for reimbursement.. Expense report: A record of business expenses submitted for reimbursement.

Question 14 of 15Which term matches this definition: “Customer relationship management software.”
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Answer: CRM. CRM: Customer relationship management software.

Question 15 of 15What does “Calendar management” mean?
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Answer: Scheduling and protecting time on someone’s calendar.. Calendar management: Scheduling and protecting time on someone’s calendar.

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