How to take effective meeting minutes
Good minutes make decisions and next steps clear for everyone.
7 steps →How-to guides
Administrative Assistant How-To Guides
Step-by-step guides to common administrative assistant tasks: the practical side of the job.
Common administrative assistant tasks
Step-by-step overviews of tasks administrative assistants perform regularly. Use them to understand the job, prepare for training or refresh your memory.
How to manage a busy executive’s calendar
Calendar management protects a leader’s most limited resource: time.
6 steps →How to create a mail merge
Mail merge sends personalized letters, labels or emails to many people at once.
7 steps →Before you practice
Learn every core task
Our Administrative Assistant training walks through these procedures and more, alongside vocabulary, safety and career-launch lessons.