Claims Adjuster FAQ

Most states require one.

An adjuster who handles claims after hurricanes, storms and other disasters.

Desk adjusters often can; field adjusters travel.

The median annual wage for claims adjusters was $78,000 ($37.50 per hour) in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest 10% earned less than $48,850 and the highest 10% earned more than $117,040.

Most people need about 3–12 months of training. A high school diploma is the minimum, and many employers prefer a degree. Most states require an adjuster license, earned through pre-licensing coursework and an exam. Employers provide extensive on-the-job training.

No four-year degree is typically required. BLS lists “high school diploma or equivalent” as the typical entry-level education, plus long-term on-the-job training.

It can be, depending on your goals. Employment is projected to change -5.5% from 2025–35 (a projected decline), with about 20,900 openings each year. Upsides include good pay with training on the job; a common challenge is that upset policyholders.

Key technical skills include policy interpretation, damage estimating, xactimate, and investigation and interviewing. Employers also value empathy, objectivity, and communication.

Common credentials include State adjuster license, Xactimate certification, Associate in Claims (AIC), and HAAG Certified Inspector. Most states require insurance adjusters to be licensed. Requirements usually include pre-licensing education, an exam and continuing education. Adjusters working in multiple states often hold several licenses.