Skills
Delivery Driver Skills & Tools
The technical skills, people skills and tools employers look for in delivery drivers, and how to build and show them.
What skills do delivery drivers need?
Delivery Drivers need technical skills such as safe driving, route planning, and package scanning, plus people skills like time management and customer courtesy. They also use tools such as Cargo vans and box trucks and Handheld scanners.
Technical (hard) skills
- Safe driving
- Route planning
- Package scanning
- Loading and organizing cargo
- Vehicle inspection
- Navigation apps
People (soft) skills
- Time management
- Customer courtesy
- Reliability
- Stamina
Tools, equipment and technology
- Cargo vans and box trucks
- Handheld scanners
- Route and navigation apps
- Hand trucks and dollies
- Vehicle inspection checklists
- Mobile phones for proof of delivery
Skills in action: common tasks
These step-by-step guides show how delivery drivers put their skills to work:
- How to load a delivery van by stop order
- How to deliver a package safely and correctly
- How to handle an undeliverable package
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Safe driving” and “Route planning.”
- Prove soft skills with results: instead of listing “time management,” describe a situation where you used it.
- List credentials such as Valid driver’s license near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our delivery driver glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Delivery Driver training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.