FAQ
Insurance Claims Clerk FAQ
Answers to the most common questions about working as an insurance claims clerk.
Straight answers to the questions people ask most about becoming an insurance claims clerk: pay, training time, degrees, certifications and whether it’s a good career.
9 questions about insurance claims clerks
Do claims clerks need a license?
Usually not; adjusters often do.
Can they work remotely?
Many do.
Is it a path to adjuster?
Yes.
How much does an insurance claims clerk make?
The median annual wage for insurance claims clerks was $49,230 ($23.67 per hour) in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest 10% earned less than $37,560 and the highest 10% earned more than $73,590.
How long does it take to become an insurance claims clerk?
Most people need about A few months on the job of training. A high school diploma and moderate on-the-job training are typical.
Do you need a degree to be an insurance claims clerk?
No four-year degree is typically required. BLS lists “high school diploma or equivalent” as the typical entry-level education, plus moderate-term on-the-job training.
Is insurance claims clerk a good career?
It can be, depending on your goals. Employment is projected to change -1.9% from 2025–35 (a projected decline), with about 17,500 openings each year. Upsides include steady industry; a common challenge is that repetitive.
What skills does an insurance claims clerk need?
Key technical skills include claims processing, insurance terminology, coverage verification, and data entry. Employers also value accuracy, empathy, and organization.
What certifications are available for insurance claims clerks?
Common credentials include AINS, INS courses, Medical terminology course, and State adjuster license. Requirements vary by state and employer.
Still deciding?
Try the Insurance Claims Clerk fit quiz, compare with Claims Adjuster, or explore Insurance Claims Clerk training.
Sources
- U.S. Bureau of Labor Statistics, BLS Occupational Employment and Wage Statistics (OEWS), May 2025, SOC 43-9041 (Insurance claims and policy processing clerks).
- U.S. Bureau of Labor Statistics, BLS Employment Projections, Table 1.2 (2025–35).
- O*NET OnLine summary for Insurance claims and policy processing clerks (U.S. Department of Labor).
- BLS Occupational Outlook Handbook.
Reviewed by the Career Education Institute Curriculum Team. Pay figures are national estimates; local pay varies. See our editorial policy.