FAQ
Intake Interviewer FAQ
Answers to the most common questions about working as an intake interviewer.
Straight answers to the questions people ask most about becoming an intake interviewer: pay, training time, degrees, certifications and whether it’s a good career.
9 questions about intake interviewers
Do intake interviewers need a degree?
No.
Where do they work?
Hospitals, research firms and social service agencies.
Is the job declining?
BLS projects decline overall.
How much does an intake interviewer make?
The median annual wage for intake interviewers was $45,920 ($22.08 per hour) in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest 10% earned less than $33,900 and the highest 10% earned more than $62,810.
How long does it take to become an intake interviewer?
Most people need about A few weeks on the job of training. A high school diploma and short-term on-the-job training are typical.
Do you need a degree to be an intake interviewer?
No four-year degree is typically required. BLS lists “high school diploma or equivalent” as the typical entry-level education, plus short-term on-the-job training.
Is intake interviewer a good career?
It can be, depending on your goals. Employment is projected to change -10.4% from 2025–35 (a projected decline), with about 13,200 openings each year. Upsides include no degree needed; a common challenge is that declining employment overall.
What skills does an intake interviewer need?
Key technical skills include interviewing, data entry, insurance verification, and medical terminology. Employers also value courtesy, patience, and accuracy.
What certifications are available for intake interviewers?
Common credentials include CHAA, HIPAA training, Medical terminology course, and Customer service training. Requirements vary by state and employer.
Still deciding?
Try the Intake Interviewer fit quiz, compare with Receptionist, or explore Intake Interviewer training.
Sources
- U.S. Bureau of Labor Statistics, BLS Occupational Employment and Wage Statistics (OEWS), May 2025, SOC 43-4111 (Interviewers, except eligibility and loan).
- U.S. Bureau of Labor Statistics, BLS Employment Projections, Table 1.2 (2025–35).
- O*NET OnLine summary for Interviewers, except eligibility and loan (U.S. Department of Labor).
- BLS Occupational Outlook Handbook.
Reviewed by the Career Education Institute Curriculum Team. Pay figures are national estimates; local pay varies. See our editorial policy.