Glossary
Intake Interviewer Terms & Vocabulary
15 essential intake interviewer terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.
Key intake interviewer vocabulary
These 15 terms come up constantly in intake interviewer training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.
- Consent form
- Permission form.
- Copay
- Patient’s share at visit.
- Demographics
- Personal details.
- Duplicate record
- Two records for one person.
- Eligibility
- Qualifying for services.
- HIPAA
- Health privacy law.
- Insurance verification
- Confirming coverage.
- Intake
- Starting a service.
- MRN
- Medical record number.
- Patient access
- Hospital registration department.
- Pre-registration
- Registering before a visit.
- Referral
- Sending to another service.
- Registration
- Recording patient details.
- Response rate
- Share who answer.
- Survey script
- Planned questions.
Practice these terms
Test yourself with the free Intake Interviewer practice test: it includes vocabulary questions built from this list. For a complete course, see Intake Interviewer training.
Browse terms from every career in our career glossary.