Career fit quiz

Is IT Support Specialist the Right Career for You?

A quick, free 8-question quiz to see how well the IT support specialist career fits your personality, preferences and goals.

Updated By the Career Education Institute Curriculum Team
How this quiz works

Rate how much you agree with each statement. The quiz compares your answers with the realities of the IT support specialist job and gives you an honest fit score in under two minutes. Nothing is saved or sent anywhere.

Statement 1 of 8I enjoy fixing tech problems
Statement 2 of 8I stay patient when people are frustrated
Statement 3 of 8I like learning new technology
Statement 4 of 8I want into tech without a four-year degree
Statement 5 of 8I can explain things simply
Statement 6 of 8I’m OK with ticket queues and repetitive tasks at first
Statement 7 of 8I’m willing to spend about 3–6 months training for this career
Statement 8 of 8A typical salary around $61,860 a year would meet my needs

What this career really involves

IT support specialists help employees and customers with computer hardware, software, accounts and network problems: answering help desk tickets, setting up devices, troubleshooting issues and keeping systems secure.

  • Respond to help desk tickets, calls and chats
  • Troubleshoot hardware, software and connectivity issues
  • Set up and configure computers, phones and peripherals
  • Manage user accounts, passwords and permissions
  • Install updates and support security tools

Read a full day in the life or see IT support specialist salary data.

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