Mediator how-to

How to Move from Positions to Interests

Interests open solutions.

Updated By the Career Education Institute Curriculum Team
Quick answer

Interests open solutions. In short: listen; ask; reflect, then complete the remaining steps below.

Step by step

  1. Listen to positions.

  2. Ask why each matters.

  3. Reflect needs.

  4. Find shared interests.

  5. Brainstorm options.

  6. Evaluate options together.

Safety reminders for mediators

  • Screen for domestic violence
  • Keep sessions safe and respectful
  • Protect confidentiality
  • End sessions if safety is at risk

Mediation · Arbitration · Caucus · Interests · Positions · BATNA: see the full mediator glossary.

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