Mediator how-to
How to Open a Mediation Session
A strong opening sets the tone.
Quick answer
A strong opening sets the tone. In short: welcome; explain; explain, then complete the remaining steps below.
Step by step
Welcome everyone.
Explain your role.
Explain confidentiality.
Set ground rules.
Describe the process.
Ask each party to share.
Safety reminders for mediators
- Screen for domestic violence
- Keep sessions safe and respectful
- Protect confidentiality
- End sessions if safety is at risk
Key terms
Mediation · Arbitration · Caucus · Interests · Positions · BATNA: see the full mediator glossary.