Office Manager how-to

How to Manage a Vendor Relationship

Good vendor management controls costs and service quality.

Updated By the Career Education Institute Curriculum Team
Quick answer

Good vendor management controls costs and service quality. In short: define; get; check, then complete the remaining steps below.

Step by step

  1. Define what you need and service expectations.

  2. Get quotes from several vendors.

  3. Check references and insurance.

  4. Negotiate pricing and terms.

  5. Track performance against expectations.

  6. Review contracts before renewal.

Safety reminders for office managers

  • Maintain emergency plans and evacuation routes
  • Keep first aid supplies stocked
  • Address tripping and ergonomic hazards
  • Protect confidential employee information

Operating budget · Purchase order · Vendor · Service level agreement (SLA) · Onboarding · Procedure manual: see the full office manager glossary.

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