Pharmacist how-to

How to Counsel a Patient on a New Medication

Counseling improves safety and adherence.

Updated By the Career Education Institute Curriculum Team
Quick answer

Counseling improves safety and adherence. In short: explain; explain; describe, then complete the remaining steps below.

Step by step

  1. Explain what it treats.

  2. Explain how and when to take it.

  3. Describe common side effects.

  4. Mention serious warning signs.

  5. Check for questions.

  6. Use teach-back.

Safety reminders for pharmacists

  • Double-check high-alert medications
  • Follow sterile compounding standards
  • Secure controlled substances
  • Follow sharps safety for vaccines

PharmD · NAPLEX · Drug interaction · Generic · Formulary · Prior authorization: see the full pharmacist glossary.

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