How to plan a post office’s morning operations
Mornings set the whole day.
6 steps →How-to guides
Postmaster How-To Guides
Step-by-step guides to common postmaster tasks: the practical side of the job.
Common postmaster tasks
Step-by-step overviews of tasks postmasters perform regularly. Use them to understand the job, prepare for training or refresh your memory.
How to resolve a missing package complaint
Good follow-up builds trust.
6 steps →How to lead a postal safety talk
Short talks prevent injuries.
6 steps →Before you practice
Learn every core task
Our Postmaster training walks through these procedures and more, alongside vocabulary, safety and career-launch lessons.