Retail Sales Associate how-to
How to Recover the Sales Floor
A neat floor helps customers shop and sells more.
Quick answer
A neat floor helps customers shop and sells more. In short: pick; return; fold, then complete the remaining steps below.
Step by step
Pick up items left in fitting rooms or aisles.
Return items to the right spot.
Fold and face merchandise.
Restock low items.
Check signs and prices.
Clean up displays.
Safety reminders for retail sales associates
- Lift boxes with your legs
- Use ladders safely in stockrooms
- Follow loss prevention policies and never confront shoplifters
- Keep aisles clear
Key terms
Conversion rate · Average transaction value (ATV) · Units per transaction (UPT) · Upsell · Add-on · Planogram: see the full retail sales associate glossary.