Security Guard how-to
How to Respond to a Trespasser
Most security posts follow an observe-and-report approach. Always follow your post orders and state law.
Most security posts follow an observe-and-report approach. Always follow your post orders and state law. In short: observe; notify; if, then complete the remaining steps below.
Step by step
Observe from a safe distance and assess the situation.
Notify your supervisor or dispatch by radio.
If post orders allow contact, approach calmly, identify yourself and explain the property rules.
Ask the person to leave and give them a clear exit route.
If they refuse or the situation becomes unsafe, step back and call police.
Observe and note descriptions, direction of travel and vehicles.
Write a detailed incident report.
Safety reminders for security guards
- Follow post orders and stay within your legal authority
- Maintain radio contact and lone-worker check-ins
- Avoid physical confrontation; call police when needed
- Know evacuation routes and emergency procedures
Key terms
Post orders · Patrol (tour) · Daily activity report (DAR) · Incident report · Access control · CCTV: see the full security guard glossary.