Hospitality, Food & Tourism career

Usher

Also called: Ticket Taker · Event Staff · Lobby Attendant · Venue Attendant

What ushers do, what they earn, how long training takes and how to get started, with official BLS pay data and practical, job-level detail.

Updated By the Career Education Institute Curriculum Team
What does an usher do?

Ushers, lobby attendants and ticket takers assist patrons at entertainment events by performing duties such as collecting tickets and directing patrons to seats. The median pay is $32,910 per year (BLS, May 2025), most people train for about A few hours to days, and employment is projected to grow +0.9% from 2025–35.

Pay data: BLS OEWS, May 2025 · Outlook: BLS 2025–35 · Checked October 15, 2026

  • Median pay
    $32,910
    $15.82/hour · May 2025
  • Job growth
    +0.9%
    2025–35, little or no change
  • Openings per year
    27,300
    Average, 2025–35
  • Typical entry education
    No formal educational credential
    BLS classification
  • Time to train
    A few hours to days
    Typical program length
  • U.S. jobs
    124,500
    Employment, 2025

What ushers do

Ushers help guests enjoy events. They scan tickets, direct guests to seats, answer questions, enforce venue rules, help with accessibility and assist in emergencies at theaters, stadiums and arenas.

No formal education is required, and training is short. BLS projects little change.

Typical duties

  • Scan tickets
  • Guide guests
  • Answer questions
  • Enforce rules
  • Help with accessibility
  • Assist in emergencies
  • Keep areas tidy

Work environment and schedule

Ushers work in theaters, stadiums, arenas and venues.

Schedule: Evenings, weekends and event days.

A day in the life

  1. Event briefing.
  2. Open doors.
  3. Scan tickets.
  4. Seat late arrivals.

See a full day in the life of an usher →

Usher salary

Half of ushers earned more than $32,910 and half earned less in May 2025. Pay ranged from about $23,560 for the lowest 10% to $42,470 for the top 10%.

Full usher pay scale and hourly rates →

How to become an usher

  1. Apply to a venue
  2. Complete venue training
  3. Work events
  4. Learn sections
  5. Advance

No formal educational credential is required.

Step-by-step guide to becoming an usher →

Skills and tools

Technical skills

  • Ticket scanning
  • Seat maps
  • Crowd management
  • Accessibility help
  • Emergency procedures

People skills

  • Friendliness
  • Calm
  • Patience
  • Communication

All usher skills and tools →

Pros and cons

Pros

  • See shows and games
  • Flexible part-time work
  • Short training
  • Fun atmosphere

Cons

  • Low pay
  • Irregular hours
  • Standing
  • Crowd issues

Certifications and licenses

  • Crowd management training: Helpful.
  • First aid and CPR: Helpful.
  • Alcohol awareness: Helpful.
  • Venue training: Required.

Career path

  1. Usher: Entry.
  2. Lead Usher: Lead.
  3. Event Supervisor: Supervise.
  4. Guest Services Manager: Manage.

Learn the job before day one

Our Usher training (6 hours, $59.99) covers the role, 15+ key terms, step-by-step procedures such as seat guests in a dark theater and handle a guest who breaks venue rules, safety and how to land your first job.

Compare: Usher vs. Security Guard · Usher vs. Amusement Park Attendant · Usher vs. Concierge · Usher vs. Movie Projectionist

Usher FAQ

Is ushering part-time?

Usually.

Do I need experience?

No.

Do ushers see the show?

Sometimes, while watching their section.

How much does an usher make?

The median annual wage for ushers was $32,910 ($15.82 per hour) in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest 10% earned less than $23,560 and the highest 10% earned more than $42,470.

How long does it take to become an usher?

Most people need about A few hours to days of training. No formal educational credential is required.

Do you need a degree to be an usher?

No four-year degree is typically required. BLS lists “no formal educational credential” as the typical entry-level education, plus short-term on-the-job training.

More usher questions →

Sources

Reviewed by the Career Education Institute Curriculum Team. Pay figures are national estimates; local pay varies. See our editorial policy.

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