Skills
Administrative Services Manager Skills & Tools
The technical skills, people skills and tools employers look for in administrative services managers, and how to build and show them.
Administrative Services Managers need technical skills such as office operations, records management, and vendor management, plus people skills like organization and leadership. They also use tools such as Document management systems and Spreadsheets.
Technical (hard) skills
- Office operations
- Records management
- Vendor management
- Budgeting
- Policy writing
- Staff supervision
People (soft) skills
- Organization
- Leadership
- Problem-solving
- Communication
Tools, equipment and technology
- Document management systems
- Spreadsheets
- Procurement software
- Facilities ticketing systems
- Calendar tools
- Microsoft 365
Skills in action: common tasks
These step-by-step guides show how administrative services managers put their skills to work:
- How to set up a records retention schedule
- How to rebid an office services contract
- How to plan an office move
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Office operations” and “Records management.”
- Prove soft skills with results: instead of listing “organization,” describe a situation where you used it.
- List credentials such as Certified Administrative Professional near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our administrative services manager glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Administrative Services Manager training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.