Skills
Computer Repair Technician Skills & Tools
The technical skills, people skills and tools employers look for in computer repair technicians, and how to build and show them.
Computer Repair Technicians need technical skills such as hardware troubleshooting, operating system installation, and malware removal, plus people skills like customer service and patience. They also use tools such as Screwdriver sets and ESD kits and Multimeters.
Technical (hard) skills
- Hardware troubleshooting
- Operating system installation
- Malware removal
- Data recovery
- Printer and copier repair
- Customer documentation
People (soft) skills
- Customer service
- Patience
- Problem solving
- Time management
Tools, equipment and technology
- Screwdriver sets and ESD kits
- Multimeters
- Diagnostic software
- Imaging and backup tools
- Replacement parts
- Ticketing systems
Skills in action: common tasks
These step-by-step guides show how computer repair technicians put their skills to work:
- How to diagnose a computer that won’t turn on
- How to remove malware from a PC
- How to replace a laptop drive
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Hardware troubleshooting” and “Operating system installation.”
- Prove soft skills with results: instead of listing “customer service,” describe a situation where you used it.
- List credentials such as CompTIA A+ near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our computer repair technician glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Computer Repair Technician training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.