Mail Sorter how-to

How to Clear a Sorting Machine Jam Safely

Jams need care.

Updated By the Career Education Institute Curriculum Team
Quick answer

Jams need care. In short: stop; follow; remove, then complete the remaining steps below.

Step by step

  1. Stop the machine.

  2. Follow lockout rules.

  3. Remove the jam.

  4. Check for damaged mail.

  5. Restart.

  6. Report.

Safety reminders for mail sorters

  • Never reach into running machines
  • Lift safely
  • Watch powered equipment
  • Wear safety shoes

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