Glossary
Passenger Attendant Terms & Vocabulary
15 essential passenger attendant terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.
Key passenger attendant vocabulary
These 15 terms come up constantly in passenger attendant training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.
- Accessible seating
- Seats for disabilities.
- ADA
- Disability rights law.
- Announcement
- Public message.
- Assist log
- Record of help.
- Boarding
- Getting on.
- Cabin
- Passenger area.
- Connection
- Change of flights.
- Deplaning
- Getting off a plane.
- Dining car
- Train restaurant.
- Escort
- Accompanying a passenger.
- Gate
- Boarding area.
- Pre-boarding
- Boarding early.
- PRM
- Passenger with reduced mobility.
- Unaccompanied minor
- Child traveling alone.
- Wheelchair assist
- Helping a passenger by wheelchair.
Practice these terms
Test yourself with the free Passenger Attendant practice test: it includes vocabulary questions built from this list. For a complete course, see Passenger Attendant training.
Browse terms from every career in our career glossary.