Career roadmap
How to Become a Passenger Attendant
The education, training, certifications and steps it takes to start working as a passenger attendant, plus how long it takes and where the career can lead.
To become a passenger attendant: (1) finish high school, (2) pass a background check, (3) get hired, (4) complete training, (5) advance. Most people need about A few days to weeks. BLS lists “high school diploma or equivalent” as the typical entry-level education.
5 steps to become a passenger attendant
Finish high school
Or GED.
Pass a background check
Required.
Get hired
Attendant.
Complete training
Assistance.
Advance
Lead or flight attendant.
Education and training requirements
A high school diploma and short-term on-the-job training are typical.
| Typical entry-level education (BLS) | High school diploma or equivalent |
|---|---|
| Related work experience | None |
| On-the-job training | Short-term on-the-job training |
| Typical training time | A few days to weeks |
Certifications and licenses
- Passenger assistance training: Employer.
- CPR and first aid: Helpful.
- Food handler card: For food service.
- Background check: Required at airports.
Skills to build now
Start with passenger assistance, wheelchair handling, and customer service, and practice kindness and patience. Learning the passenger attendant vocabulary early makes training and interviews easier.
Where the career can lead
- Attendant: Entry.
- Lead Attendant: Lead.
- Supervisor: Lead.
- Flight Attendant or Manager: Advance.
Get a head start
Our self-paced Passenger Attendant training gives you a realistic, practical overview of the job (duties, terminology, step-by-step tasks, safety and interview prep) so you can decide with confidence and show employers you’re serious.
Common questions about getting started
How long does it take to become a passenger attendant?
Most people need about A few days to weeks of training. A high school diploma and short-term on-the-job training are typical.
Do you need a degree to be a passenger attendant?
No four-year degree is typically required. BLS lists “high school diploma or equivalent” as the typical entry-level education, plus short-term on-the-job training.
What certifications are available for passenger attendants?
Common credentials include Passenger assistance training, CPR and first aid, Food handler card, and Background check. Requirements vary by state and employer.
Sources
- U.S. Bureau of Labor Statistics, BLS Occupational Employment and Wage Statistics (OEWS), May 2025, SOC 53-6061 (Passenger attendants).
- U.S. Bureau of Labor Statistics, BLS Employment Projections, Table 1.2 (2025–35).
- O*NET OnLine summary for Passenger attendants (U.S. Department of Labor).
- BLS Occupational Outlook Handbook.
Reviewed by the Career Education Institute Curriculum Team. Pay figures are national estimates; local pay varies. See our editorial policy.