Free practice test

Order Clerk Practice Test

Check what you know about the order clerk job with 15 free questions and instant explanations.

Updated By the Career Education Institute Curriculum Team
About this practice test

15 multiple-choice questions on order clerk knowledge, safety and vocabulary. Submit to see your score and explanations, or open any question’s answer as you go. Nothing is saved or shared.

Question 1 of 15A SKU is:
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Answer: A stock keeping unit. Product ID.

Question 2 of 15An RMA is:
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Answer: Return authorization. Returns.

Question 3 of 15Drop ship means:
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Answer: Shipped by supplier. Fulfillment.

Question 4 of 15Tell customers about backorders:
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Answer: Right away. Communication.

Question 5 of 15Read back:
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Answer: SKUs and quantities. Accuracy.

Question 6 of 15Which term matches this definition: “Who pays shipping.”
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Answer: Freight terms. Freight terms: Who pays shipping.

Question 7 of 15What does “Data entry” mean?
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Answer: Typing information into systems.. Data entry: Typing information into systems.

Question 8 of 15Which term matches this definition: “Where an order is.”
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Answer: Order status. Order status: Where an order is.

Question 9 of 15What does “Queue” mean?
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Answer: List of tasks waiting.. Queue: List of tasks waiting.

Question 10 of 15Which term matches this definition: “Shipping part of an order.”
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Answer: Partial shipment. Partial shipment: Shipping part of an order.

Question 11 of 15What does “Lead time” mean?
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Answer: Time to ship.. Lead time: Time to ship.

Question 12 of 15Which term matches this definition: “Item not in stock.”
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Answer: Backorder. Backorder: Item not in stock.

Question 13 of 15What does “Price list” mean?
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Answer: Approved prices.. Price list: Approved prices.

Question 14 of 15Which term matches this definition: “Customer receipt of order.”
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Answer: Order confirmation. Order confirmation: Customer receipt of order.

Question 15 of 15What does “Workflow” mean?
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Answer: Steps to complete work.. Workflow: Steps to complete work.

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