How to enter a customer order accurately
Accurate orders ship right.
6 steps →How-to guides
Order Clerk How-To Guides
Step-by-step guides to common order clerk tasks: the practical side of the job.
Common order clerk tasks
Step-by-step overviews of tasks order clerks perform regularly. Use them to understand the job, prepare for training or refresh your memory.
How to handle a backordered item
Communication keeps customers.
6 steps →How to process a product return
Easy returns build loyalty.
6 steps →Before you practice
Learn every core task
Our Order Clerk training walks through these procedures and more, alongside vocabulary, safety and career-launch lessons.