Order Clerk how-to

How to Enter a Customer Order Accurately

Accurate orders ship right.

Updated By the Career Education Institute Curriculum Team
Quick answer

Accurate orders ship right. In short: confirm; enter; check, then complete the remaining steps below.

Step by step

  1. Confirm the customer account.

  2. Enter SKUs and quantities.

  3. Check pricing.

  4. Check stock.

  5. Confirm shipping.

  6. Send a confirmation.

Safety reminders for order clerks

  • Protect customer data
  • Follow payment security rules
  • Use ergonomic setups
  • Take breaks

Order entry · SKU · Backorder · Lead time · Order confirmation · RMA: see the full order clerk glossary.

More order clerk how-to guides

Enroll in trainingTake fit quiz