FAQ
Receptionist FAQ
Answers to the most common questions about working as a receptionist.
Straight answers to the questions people ask most about becoming a receptionist: pay, training time, degrees, certifications and whether it’s a good career.
9 questions about receptionists
Do receptionists need experience?
Usually not; training is short.
Is receptionist a good starting job?
Yes. It builds office and customer skills.
Can receptionists move up?
Many become administrative assistants or office managers.
How much does a receptionist make?
The median annual wage for receptionists was $38,010 ($18.27 per hour) in May 2025, according to the U.S. Bureau of Labor Statistics. The lowest 10% earned less than $28,760 and the highest 10% earned more than $49,950.
How long does it take to become a receptionist?
Most people need about 1–2 weeks on the job of training. A high school diploma is typical. Receptionists learn on the job, usually in a few days or weeks.
Do you need a degree to be a receptionist?
No four-year degree is typically required. BLS lists “high school diploma or equivalent” as the typical entry-level education, plus short-term on-the-job training.
Is receptionist a good career?
It can be, depending on your goals. Employment is projected to change -1.7% from 2025–35 (a projected decline), with about 105,100 openings each year. Upsides include easy entry with on-the-job training; a common challenge is that repetitive tasks.
What skills does a receptionist need?
Key technical skills include multi-line phone systems, scheduling software, data entry, and visitor management. Employers also value friendliness, professional communication, and multitasking.
What certifications are available for receptionists?
Common credentials include Microsoft Office Specialist, Customer service certification, Medical front office training, and CPR/First aid. Requirements vary by state and employer.
Still deciding?
Try the Receptionist fit quiz, compare with Administrative Assistant, or explore Receptionist training.
Sources
- U.S. Bureau of Labor Statistics, BLS Occupational Employment and Wage Statistics (OEWS), May 2025, SOC 43-4171 (Receptionists and information clerks).
- U.S. Bureau of Labor Statistics, BLS Employment Projections, Table 1.2 (2025–35).
- O*NET OnLine summary for Receptionists and information clerks (U.S. Department of Labor).
- BLS Occupational Outlook Handbook.
Reviewed by the Career Education Institute Curriculum Team. Pay figures are national estimates; local pay varies. See our editorial policy.