Rental Agent how-to
How to Complete a Vehicle Walkaround
Careful inspections prevent damage disputes.
Quick answer
Careful inspections prevent damage disputes. In short: walk; note; check, then complete the remaining steps below.
Step by step
Walk around the vehicle with the customer.
Note existing scratches and dents.
Check fuel and mileage.
Photograph damage.
Record it on the agreement.
Have the customer sign.
Safety reminders for rental agents
- Watch for traffic on rental lots
- Lift equipment safely
- Explain equipment safety to customers
- Protect customer information
Key terms
Rental agreement · Damage waiver · Deposit · Walkaround · Check-out · Check-in: see the full rental agent glossary.