Reservation Agent how-to
How to Board a Flight On Time
On-time boarding keeps schedules.
Quick answer
On-time boarding keeps schedules. In short: start; board; manage, then complete the remaining steps below.
Step by step
Start on time.
Board by groups.
Manage carry-ons.
Scan passes.
Handle standbys.
Close the door on time.
Safety reminders for reservation agents
- Follow security rules
- Report suspicious items
- Lift bags safely
- Protect customer data
Key terms
PNR · GDS · Fare class · Standby · Overbooking · Bag tag: see the full reservation agent glossary.