Retail Store Manager how-to
How to Reduce Shrink in a Store
Shrink cuts directly into profit.
Quick answer
Shrink cuts directly into profit. In short: review; identify; improve, then complete the remaining steps below.
Step by step
Review shrink reports.
Identify high-risk items.
Improve customer service and floor coverage.
Train staff on procedures.
Audit receiving and paperwork.
Track results.
Safety reminders for retail store managers
- Follow loss prevention policies and never confront shoplifters
- Keep the store free of hazards
- Train staff on emergency procedures
- Manage stress during peak seasons
Key terms
Sales per labor hour · Conversion rate · ATV · Shrink · Comp sales · Payroll budget: see the full retail store manager glossary.