Glossary
Medical and Health Services Manager Terms & Vocabulary
15 essential medical and health services manager terms with plain-English definitions: the vocabulary you’ll hear in training and on day one.
Key medical and health services manager vocabulary
These 15 terms come up constantly in medical and health services manager training, on the job and in interviews. Knowing them helps you follow instructions, document accurately and sound prepared.
- Accreditation
- Approval by a body such as The Joint Commission.
- Capital budget
- Spending on equipment and buildings.
- Case mix
- The types of patients a facility treats.
- Census
- The number of patients in a facility.
- CMS
- Centers for Medicare & Medicaid Services.
- Compliance program
- Policies that keep care legal.
- FTE
- Full-time equivalent staff.
- HIPAA
- Federal health privacy law.
- Length of stay
- How long patients stay.
- Patient experience
- How patients rate their care.
- Productivity
- Output per staff hour.
- Quality measures
- Metrics of care outcomes.
- Readmission rate
- Share of patients who return soon.
- Revenue cycle
- The process from scheduling to payment.
- Value-based care
- Payment tied to outcomes.
Practice these terms
Test yourself with the free Medical and Health Services Manager practice test: it includes vocabulary questions built from this list. For a complete course, see Medical and Health Services Manager training.
Browse terms from every career in our career glossary.