Skills
Medical and Health Services Manager Skills & Tools
The technical skills, people skills and tools employers look for in medical and health services managers, and how to build and show them.
Medical and Health Services Managers need technical skills such as healthcare finance, regulatory compliance, and staffing and scheduling, plus people skills like leadership and communication. They also use tools such as Electronic health records and Scheduling and staffing software.
Technical (hard) skills
- Healthcare finance
- Regulatory compliance
- Staffing and scheduling
- Quality improvement
- Health information systems
- Data analysis
People (soft) skills
- Leadership
- Communication
- Decision making
- Problem solving
Tools, equipment and technology
- Electronic health records
- Scheduling and staffing software
- Budget and financial systems
- Quality dashboards
- Spreadsheets
- Video meeting tools
Skills in action: common tasks
These step-by-step guides show how medical and health services managers put their skills to work:
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Healthcare finance” and “Regulatory compliance.”
- Prove soft skills with results: instead of listing “leadership,” describe a situation where you used it.
- List credentials such as Fellow of the American College of Healthcare Executives (FACHE) near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our medical and health services manager glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Medical and Health Services Manager training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.