Medical and Health Services Manager how-to

How to Fix a Staffing Gap

Safe staffing protects patients.

Updated By the Career Education Institute Curriculum Team
Quick answer

Safe staffing protects patients. In short: confirm; check; offer, then complete the remaining steps below.

Step by step

  1. Confirm the census and acuity.

  2. Check available staff and float pools.

  3. Offer extra shifts fairly.

  4. Use agency staff if needed.

  5. Adjust admissions if unsafe.

  6. Document the decision.

Safety reminders for medical and health services managers

  • Follow infection control on units
  • Protect patient privacy under HIPAA
  • Report safety events promptly
  • Support staff safety and workplace violence prevention

Census · Accreditation · CMS · Revenue cycle · Case mix · Length of stay: see the full medical and health services manager glossary.

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