Skills
Training and Development Manager Skills & Tools
The technical skills, people skills and tools employers look for in training and development managers, and how to build and show them.
Training and Development Managers need technical skills such as instructional design, needs analysis, and facilitation, plus people skills like communication and leadership. They also use tools such as Learning management systems and E-learning authoring tools.
Technical (hard) skills
- Instructional design
- Needs analysis
- Facilitation
- Learning technology
- Program evaluation
- Budgeting
People (soft) skills
- Communication
- Leadership
- Creativity
- Coaching
Tools, equipment and technology
- Learning management systems
- E-learning authoring tools
- Video tools
- Survey tools
- Virtual classroom platforms
- HRIS
Skills in action: common tasks
These step-by-step guides show how training and development managers put their skills to work:
- How to run a training needs analysis
- How to measure training with the kirkpatrick model
- How to launch a new manager program
How to show these skills on a resume
- Lead your skills section with the technical skills from the job posting, for example, “Instructional design” and “Needs analysis.”
- Prove soft skills with results: instead of listing “communication,” describe a situation where you used it.
- List credentials such as CPTD near the top, with the issuing organization and date.
- Use the employer’s vocabulary. Our training and development manager glossary covers the terms hiring managers expect.
How to build these skills
Formal training, supervised practice and certification are the most direct routes. Our Training and Development Manager training introduces each of these skills with plain-language lessons, procedures and a final knowledge check: a strong foundation before hands-on training or your first day.